Delivery

All orders will be shipped using a traceable and signed for service.

Please allow up to 15 working days for delivery on all made to order items. If you require your item for a certain date, please email info@thedollshousefashion to request a specific production slot. 

Express Shipping

We ship all international orders using UPS Express. 

All ‘In Stock’ orders placed by 2 pm during the week will be shipped the same day.

All ‘Made to Order’ items will be shipped once produced within our usual production time scale of 1-15 working days.

UK Saturday Delivery

All UK orders required for Saturday delivery will be shipped via Royal Mail for delivery by 1pm.

Estimated Shipping Times

UK – 1 Next Working Day

USA – 1-3 Next Working Days

Rest of Europe – 1-3 Next Working Days

Rest of World – 2-3  Next Working Days

Please note that our shipping times are estimates and do not include any delays that may be caused by customs. UPS is an external postage service and so we are unable to guarantee specific delivery dates or times.

International orders may be subject to local customs duties and taxes. The customer is wholly responsible/liable for these charges. For more information please refer to your local customs authority. Customs, duties and taxes are non-refundable by The Dolls House Fashion if you choose to return your item for any reason. If you choose to reject your parcel from customs, you will be liable for the return fee to The Dolls House Fashion.

For more information on shipping please visit the UPS website.